AddressJob Description
Job Description
A Position Overview
Position Title
Virtual Relationship Workstation Specialist Manager - Bancassurance
Department
Partnership Distribution
Level/ Band
Manager
Role Summary:
The Job holder will need to engage with internal sales team along with the Channel Partner to exhibit leadership to drive Insurance Sales through a combination of coaching, training, field sales support and business development activities
B Organizational Relationships
Reports To
VRM Head
Supervises
Virtual Relationship Work Station Specialist
C Job Dimensions
Geographic Area Covered
National
Internal Stakeholders
Training
Channel Marketing
Branch Operations
Product Management
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Strategic Business Development
- Delivery of a profitable & sustainable business model
- The role holder should have the ability to achieve goals, efficiently execute target plans aligned with choice priorities
- To plan target achievement, execute key priorities, allocates resources efficiently,
Implements and monitors plans constantly to track progress to accomplish desired goals.
- To be able to multitask and balance competing priorities effectively, understands the value of time and is able to get more done in less time than others, is able to do significant value addition in driving organization goals
Sales & Compliance Management
- To achieve channel targets : Achieve Premium targets as per rolled out channel plan
- To achieve VRM RM Activation Targets: To track VRM productivity on a weekly basis
- To create healthy pool of lead generation across VRM
- Ability to set high standards for self. Continuously improve own performance and meet or exceed objectives
- Provide support to WSS at a ground level. Make joint field calls and motivate them to achieve targets
- Provide support and training for timely submission, pendency and Issuance management
- Conceptualize and implement local business development initiatives for lead generation and focused sales
- To be a Domain Expert: knowledgeable of product, industry norms, financial markets, regulatory norms, channels, emerging trends, new developments
- Should be able to apply the knowledge to enhance business prospects, understand problems and provides proactive solutions basis his specialized knowledge
- Should be process & product champion who can share best practices & knowledge within the team
- Ensures adherence to policies and procedures to cultivate a compliance culture in the team
- Maintain and observe Company's internal control standards, implement and observe the Company's Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement the Compliance Policy by managing compliance risk and optimizing relations with regulators
Relationship Management
- Building & Leveraging Relationships: Being able to connect with people naturally, show genuine concern for others,
- Focuses on meeting customer needs both internal and external, able to persuade & influence outcomes without direct controls
- Develops networks and builds alliances with wide range of stakeholders to facilitate "win-win" situations
- Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship
Team Management
- Act as a mentor and coach for the Work Station Specialist
- Monitor and review their performance
- Lead by example in all spheres and direction setting
- Review and track the growth of team to ensure that they achieve their individual targets
- Maintain utmost levels of responsiveness to requirements from the VRM Head
- To operate cost effective yet motivating reward and remuneration structures for sales personnel
- To ensure high levels of retention, productivity and persistency
- Build team spirit and commonality of goal for enhancing sales
- Liaise with colleagues across the country to impact best practices
E Skills Required
Technical
- Product/Subject matter expertise
- Team Management skills
- Mentoring skills
- Business perspective & planning
- Performance Management skills
- Finance / Insurance industry awareness
- Interviewing skills
- Self management
- Problem solving skills
- Peer level co-ordination and influencing skills
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate/PG
Experience
5- 8 years
