Technical Support Engineer

Job Title- IT Technical Support Engineer

Location-India, Remote

Salary- 12-15 LPA

Experience

• 3-6 years of relevant experience (minimum 3-year Exp in Tech Support)
• B.E/B.Tech.
• Experience in SRE/DevOps – Major advantage
• Experience in Linux/UNIX environments
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
• Experience in support of network security software products
• Experience in Linux script languages (PERL, shell) – advantage
• Independent, resourceful, problem-solver, result oriented
• Fast learner
• Team player, pleasant and with a high level of integrity
• Excellent written and verbal communication skills in English.
• Operating well under-pressure, multi-tasking.
• Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation.