Team Leader - It

Job Responsibilities

1. Will be responsible to support and track process migration IT standpoint
2. Manage IT enablement as per business requirement (IT Infra/application readiness etc.).
3. Manage server infra (Servers, Virtualization, Storage concepts etc.)
4. Will be working on files shares and O365(One drive, share point, office suites etc.)
5. Responsible to troubleshoot infra (server, VDI etc) and application related issues.
6. Will be responsible for creating dash boards and report out as per business requirement.
7. Will be responsible to work with respective vendors towards resolution of issues coming in migrations.
8. Partnership with enterprise team for the technologies used in India region.
9. Coordination with respective stakeholders for various IT related requirements.

Education

• Minimum Qualifications:

Must be a Graduate. (BE/B. Tech will be preferred).

• ~ 3 years of experience on IT support around migrations
• Well versed with different IT infrastructure, associated OS, technical troubleshooting 
• Good in liaison with stakeholders, vendors

Knowledge and skills (general and technical)

• Should have experience of IT infrastructure
• Good knowledge of Excel and PowerPoint
• Network connectivity. E.g. MPLS, internet, VPN etc.
• Voice and telephony Infra. E.g. Avaya, Cisco, Nice
• Should have good communication skills
• Understanding of people management
• Self-motivated, well organized, and flexible with a sense of urgency approach
• Adaptability to change
• Self-disciplined and result oriented
• Ability to manage multiple tasks prioritizing effectively.
• Ability to find creative and innovative solutions to business problems
• Must be flexible to US Daytime work hours.
• Should be capable of building and sustaining strong relationships with stakeholders.

Other Requirements (licenses, certifications, specialized training – if required)

• MCSE
• VMware VCP/VCA
• CompTIA
• ITIL certification

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.