Sr. Technical Program Manager

Position Summary

This is an individual contributor role with responsibility for supporting Business Intelligence (BI) & Master Data Management (MDM). Technical Program Manager will be responsible for the oversight of technical project delivery. This position works directly with BI/MDM leadership and will support, but not limited to, BI Platforms, Development Operations, Database Management, and Data Engineering projects. The ideal candidate needs to have at least 3-5 years of technical project management experience within a business intelligence organization.

Primary Duties / Responsibilities

Responsible for creating and supporting delivery plans and cross functional alignment with business intelligence and master data management delivery programs. Key responsibilities include collecting and reporting status, raising and resolving critical project issues, and building effective project teams.

This role will manage the project intake process for data platforms & engineering, and assist teams with delivery program work breakdown activities. Including Discovery, Planning, Prioritization, and Execution. In addition, this position will be a part of the extended leadership team that drives agile process improvements.

Responsibilities include, but are not limited to:

• Assist in the production of portfolio status reports by collating information from tracking tools and delivery team members
• Prepare information for regular reporting of program roadmap and status
• Analyze and deliver project tracking information in a clear and concise manner, including using graphical representation of the data, where effective
• Assist with project administration to start and end projects, (e.g. Discovery, Planning & Prioritization, and Execution)
• Work with a global team to ensure communication of accurate and timely project status, issues, risks, and scope changes

Qualifications (include knowledge, skills, abilities, and related work experience)

• Bachelor’s degree in computer science or related field, or equivalent combination of education and recent, relevant work experience
• Knowledge and experience of software project management
• Experience in the use of tracking and documentation tools such as Jira and Confluence
• Familiarity with the Agile software development process
• Experience managing Technical Programs and projects (data engineering, data warehouse, BI platform support/migrations, and/or DB management
• Strong interpersonal and problem resolution skills
• Strong teamwork and customer support focus
• Strong written (project documentation) and verbal communication skills
• Ability to manage numerous conflicting priorities in a professional manner
• Strong interpersonal skills and teamwork for communication with the Engineering team

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.