AddressSr. Service engineer/ Sr. Service Specialist-Power Technique-Service-South
Your Role
- Provide Technical supports to customers/ dealers.
- Groom and support dealer service team
- Dealer Team management – guidance and Support for service requests, Stock recommendation & ensuring adequate stock at dealer end basis installed units.
- Capable of conducting in house training for our key customers and distributors
- Ensure Total customer satisfaction & generate feel good factor, Practice existing tools for ensuring customer satisfaction/ Develop new.
- Coordination with Product specialist, Share product quality feedback & suggestions.
- Effective utilization of PTS systems – DMS, WOL,MOL,QLINK,POWERCONNECT, FLEETLINK ,MAM2 etc.
- Support product companies / marketing for new product trails.
- Identify Nonservice Taking customers & Educate benefits of availing Genuine services & spares.
To succeed, you will need
- A Minimum of 8 years’ experience in service of Compressor/Heavy Earth Moving/Engine/Construction Equipment Industries.
- Dealer Management experience
-Problem solving skills -Eye for In-depth details & Root cause analysis
- Basic understanding of spare parts business
Additional
- Good communicator.
- Work requires willingness to travel within the region.
In return, we offer you
Open and transparent working Culture with continious learning and growth opportunites
City
Coimbatore/ Salem /Bangalore
Last Day to Apply
23-01-24
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