Sr. Product Manager (Analyst)

About the Team
You will be a key member of the Digital Product Management team that is responsible for conceptualizing, designing, and delivering the online customer experience and marketing data innovations that drive Williams-Sonoma Inc.'s industry leading digital business. You'll be working with amazing peers, cutting edge technologies and deep resources to help push the boundaries of digital innovation.
Responsibilities include:

• Develop business requirements and detailed JIRA user stories related to analytics and tracking of website features and functionality.
• Work as part of the analytics and tagging scrum team, and participate in Agile activities and meetings (standups, grooming, planning)
• Augment, support, and troubleshoot feeds to and from Adobe Analytics platform. Work closely with cross-functional partners on feed configuration requirements and deployment needs.
• Support administration of the Adobe Analytics toolset, including variable allocation and configuration, data classifications, and user administration.
• Assist with post-release validations and auditing of tags and reports for stability. Create and run validation dashboards for critical releases.
• Configure and monitor alerts for breakage. Triage, research, and document tracking bugs in JIRA and Confluence as needed.
• Support QA automation initiatives and build related roadmap to expand automation coverage.
• Consult with product management, marketing, product analytics, and business teams on analytics and tagging, as needed
• Assist with initiatives related to improving the analytics foundation and related toolsets.
• Coordinate with marketing stakeholders and vendors on requirements clarifications and deployment of vendor pixels.
• Join vendor calls and coordinate support and troubleshooting related to analytics toolsets.
• Document tracking initiatives and tagging behavior in Confluence to facilitate understanding and usage by cross-functional teams.
• Support ad hoc questions from analytics and reporting stakeholders regarding performance reporting, variable logic, or tagging coverage.
• Performs other duties as required. We think you should be excited about this opportunity because you will:
• Work on initiatives of incredible opportunity and scale
• Be right in the middle of the action. E-Commerce & Marketing is at the core of WSI's growth (>50% of company sales) and will continue to be a competitive advantage that fuels our success.
• Establish ownership of a critical domain and collaborate with every level of the organization
• Be hands on with current web analytics tools from the leaders in the space
• Directly see how your leadership ability, ideas and efforts positively impact the online experience of our customers and growth of our business.
• Work in a truly process and data-driven environment. We practice what we preach.
• Work at the pace and excitement of a start-up with the resources of a $5 billion company.
• Be treated like an entrepreneur and expected to bring innovative ideas to the table and execute them to completion.
• Work with a world-class product team with a history of success and reputation for excellence.
• We work with great brands and solve interesting problems with technology.

Qualifications:

• 3+ years of Product Management experience in technology organizations.
• 3+ years of experience with Adobe Experience Cloud/Platform toolset, (Target, Analytics, CJA, AEP, RTCDP) including working on tracking requirements and coordinating tagging implementation.
• Experience with instrumentation of marketing and vendor 3rd party pixels
• Experience with analytics design and data capture strategies for iOS native applications
• Advanced knowledge in web analytics data fundamentals and website measurement strategy.
• Experience with Agile methodologies, and with JIRA and Confluence toolsets.
• Experience with or exposure to a tag management system and digital data layer as foundational pieces to an analytics program.
• Ideally you have experience in multi-channel retail or e-commerce (not a must).
• You have impeccable communication skills with diverse audiences.
• Strong analytical skills with the ability to use data and metrics to back up recommendations and drive actions.
• Demonstrated ability to understand and discuss technical concepts, familiarity with services model solutions, manage trade-offs and evaluate new ideas with stakeholders
• You have a point-of-view on how technology teams should engage to iteratively and efficiently deliver value for the customer (ideally with Agile methodologies).
• You care about the quality of your work and that is evident in all that you do.
• Strong drive towards execution; can-do type of person and willingness to roll up one's sleeves to get the job done.
• Strong interpersonal skills and demonstrated ability to work with various teams across the organization.
• You have a Bachelor's degree or more in Business, Marketing, Computer Science, Engineering, or a related field. An equivalent combination of related education, training and experience will be considered -- we care more about your work experience than what you did in college.