AddressJob Description
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Learning Administrator. The Learning Administrator will be responsible for supporting the planning, coordination, and administration of various learning and development programs within the organization. This role requires a proactive approach, innovative thinking, excellent communication skills, a customer-first approach, and the ability to work independently and collaboratively with global teams in a multicultural environment.
Responsibilities:
- Providing training owners with consultancy services for learning setup, updates, assignment, support, reporting and analytics.
- Coordinate the setup and scheduling of training sessions, workshops, and other learning events.
- Collaborate with internal stakeholders to identify learning needs and recommend appropriate solutions.
- Serve as the primary point of contact for learners, addressing and providing support as needed.
- Assist to maintain training attendance and participation, tracking progress and providing reports to management as requested.
- Innovate new methods and strategies for delivering training content to enhance the learning experience.
- Foster a customer-first focus by ensuring training programs meet the needs and expectations of all stakeholders.
- Utilize analytical skills to assess training effectiveness and recommend improvements in the processes and systems.
- Support the evaluation of learning initiatives, collecting feedback and data to assess effectiveness and identify areas for improvement.
- Maintain Learning Management System (LMS) records, including course content, user profiles, and completion records.
- Assist with initiatives, projects and other duties as assigned while demonstrating independence and initiative in managing multiple tasks/initiatives/projects simultaneously.
- Work closely with global teams to ensure consistency and effectiveness of training initiatives across regions.
- Ensure compliance with process and system requirements, as per the policies and guidelines.
- Stay current with industry trends and best practices in learning and development, suggesting innovative approaches to enhance the learning experience.
Qualifications
Qualifications:
- Bachelor’s degree in human resources, Education, Business Administration, or related field preferred.
- Three years minimum of experience in the profession as a SuccessFactors Learning module administrator.
- Proven experience in administrative support roles, with a focus on learning and development preferred.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Strong analytical skills with the ability to interpret data and make actionable recommendations.
- Excellent written and verbal communication skills, with the ability to interact effectively with individuals at all levels of the organization.
- Innovative thinker with a creative approach to problem-solving.
- Customer-first mindset with a focus on delivering exceptional service.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and Learning Management Systems (LMS).
- Demonstrated ability to work independently and collaboratively with global teams in a multicultural environment.
- Adaptability and willingness to learn new tools and technologies as needed.
- Experience with Validated LMS is preferred.
- Experience with uploading various course content (SCORM, videos, documents, and other e-learning, course authoring software is a plus.
- Experience with instructional design principles and e-learning development tools is a plus.
- Certification in training administration or a related field is desirable.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
