Senior Manager, Me Collections, West & South

The Role Responsibilities

To manage a portfolio of impaired accounts (accounts graded CG 12-14)

• To engage in the review of potentially problematic (EAR) accounts by recommending pre-emptive actions and timely down grades. To complete downgrade procedures including documentation and security checks.
• Evaluate / analyse problems accounts to identify problems, establish and implement recovery strategies. All plans should preserve the value of collateral and avert further downside risks.
• Proactively monitor progress of strategies and plans and ensure timely adjustment to changing circumstances.
• Review credit files, financials and security documentation to identify causes of problems and current status.
• Conduct an analysis of the financials and propose renewal of credit facilities, wherever required.
• Undertaking timely reviews of accounts to prepare provision reports and ensure adequate provision is held in group as well as local books. Ensure forecast on impairment provisions are up to date and timely. Assess accounts from the perspective of boundary losses at the time of proposing credit impairments.
• Maintain the SARR database / update strategy tracker to reflect correct exposure and information in respect of ME accounts.
• Proposing Requests for Action (RFA) seeking approval for proposed strategies and action plans.
• Control operations across designated accounts to ensure compliance with agreements, regulations etc. Liaise with other institutions, legal advisers, and accountants, other banks in the pursuit or recoveries.
• Meet with customers, including site visits. Negotiate & implement work outs. Formulate options on hand, recommendations and document progress.
• Initiate and manage litigation including under Insolvency and Bankruptcy Code.
• Ensure timely updation of Amadeus system every month with respect to Outstanding, IIS entries, provision entries, collateral and variance explanations.
• Liaise with operational departments- CRC / Operations / Trade Finance/Payments to manage day to day operations of ME accounts.
• To support reporting of information to external auditors and regulations ensuring compliance with internal and regulatory policies and guidelines.

Processes

• The Job holder must ensure Candidate is fully aware of all the policies and procedures issued in relation to money laundering prevention. Candidate must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer and must be responsible for overall awareness, adherence and implementation of the Group AML Standards and Country KYC policies. Establishing a culture and systems and controls to ensure that the businesses operate according to higher standards of regulatory and compliance practices as defined by requirements including local banking laws and anti-money laundering guidelines as part of developing a culture of good compliance

Our Ideal Candidate

• Candidate should have minimum 12-15 years of experience in Collections/Credit and deep understanding of Working Capital facilities
• The position requires the individual to access the financial statements and plan remediations to resolve delinquent customers
• Candidate should have working experience on matter related to SARFAESI, IBC, Civil and Criminal Codes
• A drive and passion for innovation and an impeccable integrity are qualities that will differentiate the successful candidate

Role Specific Technical Competencies

• Candidate should have handled legal activities and should have in-depth knowledge of SARFAESI, IBC, Civil and CRPC Process
• Ability to analyses financials, ascertain the financial health of the client/company, and decide whether or not the working capital limits should be continued, reinstated or dropped
• 10-15 years’ experience in handling Small & Medium Enterprise Collections
• Design control mechanisms for account and portfolio monitoring
• Prepare and ensure timely submissions for both internal and external reporting
• Represent the Bank as Authorized Officers in various legal forums – Civil Court, Debt Recovery Tribunal, High Court, National Company Law Tribunal, Economic Offenses Wing etc.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers