Retail Agri-Business Correspondent-Sales Officer - Dibrugarh

Group Company: HDFC Bank Limited

Designation: Retail Agri-Business Correspondent-Sales Officer

Position description: To monitor the activities of mapped Business Correspondent, along with generation of new business and retention of customers by providing best possible services to these customers.

Primary Responsibilities:

• 1. Sourcing and Business Generation:
• Sourcing of liability business from the mapped locations.
• Driving various government drives initiated under PMJDY/other schemes through Business Correspondent.
• Generating asset leads from mapped locations.
• Attending asset & liability sourcing camps.
• 2. Relationship Building and customer support:
• To be in touch with Business Correspondents providing doorstep services to the dairy customers.
• Attending FLC camp to educate customers on banking and bank products.
• 3. Housekeeping and audit management:
• Coordination with Ops team for processing of liability AOFs, audit exception documentation.
• Coordination with the customers and Business Correspondents to close the various audit alerts , KYC alerts, etc.
• Periodic Visit to the BC location and guidance to BCs on the business and other regulatory requirement Coordination with auditors for BC spot audit.
• 4. Encouraging Digital products:
• Provide guidance to the customers on usage of banks digital products.

Additional Responsibilities:

• Any other task assigned by seniors from time to time.

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree

Required work experience

• Industry: Financial Service
• Role: Sales Executive
• Years of experience: 1 to 3

Required Competencies:

• Basic understanding of Banking Products & Processes
• Good Team spirit
• Time / Team Management
• Proficient in local language
• Proactive & focused approach
• Selling and Influencing Skills
• Banking Product & Process Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry.

Required Knowledge:

Experience in Banking or Financial Service industry, or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, Dairy Companies, Dairy Society etc.

Required Skills:

Persuasion & Selling Skills

Other:

• Reporting Designation: Relationship Manager - Dairy / Relationship Manager-BC / Dairy Development & BO Manager
• Reporting Department-Sub BU: Dairy & Business Correspondent

Specific requirements

• Travel: Visit to BC location / Dairy Customers
• Vehicle: Two-wheeler/ Four wheeler

Other details