AddressJob Description:
1. Should have a good experience in collections of Tractor loans or Farm Equipment.
2.Should have a good exposure of all bucket collections.
3. Should have handled multiple locations and large portfolios.
4.Should have experience in managing a big team size.
- Accountable for reducing delinquency by flow control and improve recovery rates on the assigned Portfolio.
- Initiate of legal action on problematic customers
- Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Tractor Loans.
- Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets.
- Ensure timely allocation of cases to Collections Mangers and Executives based on Geography and Vintage.
- Ensure the collection efficiency through daily reports and regular reviews with the team.
- Strategize, forecast, drive and execute plans including the hiring plans.
- Ensure dissemination of targets, KPI, and incentive structure to the team at the beginning of the month.
- Ensure periodic audits of agencies and the in-house processes through the audit team and compliance with processes within the Region
- Ensure internal and external guidelines are adhered to in the field
- Motivate team through coaching, development, and training interventions
