As a Product Specialist, you will be responsible for successfully onboarding new clients for API integrations. You will be responsible for bridging the gap between technical and non-technical stakeholders, providing expertise in API integrations, and guiding clients through the setup of trials using our sandbox environment.
Key responsibilities:
API Proficiency
Demonstrate a deep understanding of existing APIs and their functionality, enabling proactive problem-solving and optimization.
Work with the product team to see if the client requirements can be solved
Technical Sales Support
Work closely with the prospects to understand their needs and integration requirements.
Act as a technical advisor during client meetings to explain how API integrations will work and address technical queries.
Assist in crafting technical aspects of sales proposals and presentations.
Client Onboarding and Sandbox Setup
Assist clients in testing API integrations in a sandbox environment.
Facilitate the onboarding process, ensuring clients have access to necessary resources and documentation.
Troubleshoot and resolve technical issues related to sandbox setup and testing.
Request
Requirements
Requirements:
Bachelor's degree in Engineering with 6 to 10 years of work experience
Good understands how to use APIs
Wants to move into a customer facing role
Benefits
Tracxn
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