Product Specialist

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Members of the Retail Electric Power Application Engineering team provide front line technical support to our dealers and sales teams with a focus on packaged generator set products.  This role would be of interest for those with good technical knowledge and a desire to be more closely involved with projects and customer requirements. This team helps to deliver sales results while also engaging and better understanding the needs of our dealers and customers.

Job Duties/Responsibilities may include but are not limited to:

• Response to dealer technical inquiries on Electric Power products ranging from very basic to extremely involved at the project & design level.  This includes development of Design to Order (DTO) quotations for custom products not offered in the standard pricelist.

• Consultation with both the dealer & sales organizations on product offerings and how to best apply them. This can include project specific technical guidance along with being an interface to core engineering teams while investigating alternative solutions. 

• Feedback to engineering and product definition teams in order to drive and improve future product development allowing Caterpillar to better meet our customer needs. 

• Act as a liaison to a specific sales region to better understand the needs of that market and work to lead the A&I team in a more focused support of that region. 

• Identification & delivery of product application training along with creating independent materials and white papers to assist with frequently requested topics.

• Possess good verbal and written Communication skills including seeking approval/seeking consensus.

Required Qualifications:

* Degree in Mechanical / Electrical Engineering

* Minimum 10 years’ experience with product and/or industry expertise.

* Experience working on generator sets preferably in design or service.

* Willingness to travel up to 25% of the time throughout the year

* Good communication skills.

Desired Qualifications:

* Familiarity with various Caterpillar systems (TMI, EOMP/ISA, CSQ, EDDC and other technical, drawing and operations system)

* 3 years’ experience in Energy and Transportation

* Knowledge of advanced Excel programming

* Familiarity with business Intelligence Tools to visualize and analyse data like MS PowerBi

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at  www.caterpillar.com/careers
Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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