AddressProduct Solution Specialist
Designation/Title: Product Solution Specialist
Role: Create & deploy bespoke software based on customer requirements using Zino's Low-Code Software platform. The role involves a combination of solutioning, product management, customer success, and key account management.
Responsibilities:
- Work with the customers to understand their business, software usecase, and internal stakeholder needs to distill software requirements.
- Iteratively build software that meets the above requirements using the Zino low-code platform. Involve the customer during these iterations.
- Drive the software go-live and stakeholder adoption within the customer organisation.
- Be the voice of the customer and identify new digitisation usecases that can be solved using Zino's low-code platform.
- Identify platform gaps and work with the product/engineering teams to include them in the roadmap. Track progress to closure.
What we look for: Candidates with superior problem-solving skills, customer empathy, product mindset, possessing good articulation and being able to think on their feet. Similar experience in SaaS is a plus.
