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SalaryAbout this role
Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance?
At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual.
We invest and protect over $9 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being.
Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions.
What are Aladdin and Aladdin Engineering?
You will be working on BlackRock's investment operating system called Aladdin. Aladdin is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide.
Our development teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide!
Being a member of Aladdin Engineering, you will be:
Tenacious: Work in a fast paced and highly complex environment
Creative thinker: Analyse multiple solutions and deploy technologies in a flexible way.
Great teammate: Think and work collaboratively and communicate effectively.
Fast learner: Pick up new concepts and apply them quickly.
Team Overview
The Service Management Operations Group is responsible for managing incidents, changes, problems and monitoring, supporting, & administering production environments for all BlackRock businesses (including subsidiaries and BlackRock Solutions clients).
Collaborating with skilled professionals across the globe and managing a broad range of technologies and applications, the Service Management Group delivers service quality and excellence through teamwork, innovating operational processes, and being part of the One BlackRock culture.
The international team is split into 3 global regions to provide 24*7*365 support.
Responsibilities include:
Collaborate with team members in a multi-office, multi-country environment.
Develop more cost effective and predictable methods for supporting a growing technology infrastructure and working with internal Groups to manage application changes as they are released to production environments.
Cover business-critical compute workloads, real-time / interactive processing, data transfer services, application and new technology on-boarding and upgrades, and recovery procedures.
Weekend Shift Work: Cover the Business hours change window on Saturdays.
Weekday Shift Work: Cover the Business hours shift on Weekdays.
Complete ownership of ensuring that changes were fully completed, and any affected services restored.
Identify process improvements for change implementation and weekend checkouts; aid is incident management and root cause analysis.
Manage major incidents, root cause analysis using problem records and coordinate high risk changes across Product and Platform teams using standard toolsets.
Provide ongoing operational support for the Aladdin infrastructure. Supporting and fix both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments.
Engage in clear and concise communications both verbally and in writing. Effectively interacts on incident bridges and calls to ensure all distributed team members are constantly informed.
Comfortable with working on weekends.
Qualifications:
B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university.
4+ years of experience
Skills and Experience:
Good understanding of Linux administration fundamentals; must be familiar with typical administrative commands.
Prior system administration experience highly desirable.
Programming experience in at least one of the following: Java, Python or Perl or shell scripting experience.
Candidates must have a strong interest and skills for quickly learning new technologies and proprietary systems.
Possess a positive demeanour and ability to work as a teammate fast paced environment.
Build opportunities to integrate and automate operational processes, procedures, and tooling.
Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
Experience with one of the industry standard Incident, Change, Problem management tool e.g., ServiceNow
Pluses:
Prior experience with any of these technologies: Ansible, Chef, Jenkins, AWX, Service Now, Cutover, Autosys, Kafka, Kubernetes.
Experience working in an agile development team or on open-source development projects.
Experience with DevOps and tools like Azure DevOps
Experience with AI-related projects/products or experience working in an AI research environment.
A degree, certifications or opensource track record that shows you have a mastery of software engineering principles.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
