Application Support Engineer
Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :
O9 Solutions
Good to have skills :
No Function Specialization
Minimum
3 year(s) of experience is required
Educational Qualification :
BTech/BE/MCA
Key Reponsibilities :
- Demonstrate thorough knowledge of industry best practices, business process, o9s solutions, technical architecture and value proposition
- Lead the complete lifecycle of a project from design to delivery of o9s solutions to customers across industries and geographies
- Understanding of our customers requirements by leading workshops with functional and business owners
- SCM relevant experience for L- 8 should be at least 6-7 years, and Tech knowledge should be 4-5 yrs
- Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
- Understand concepts of history cleansing, customer segmentation, statistical forecast algorithms and their uses, forecast errors, consensus planning and SOP process
- Proficient in the use of Microsoft Excel/PowerPoint for analysis and presentation
- Strong ability to lead by example and demonstrate proficiency in both product and domain
- Patient listener with the ability clearly articulate your view point to manage and deliver to customer expectations
NA