Company

Bibhuti KumariSee more

addressAddressRemote
CategoryPersonnel/Human Resources

Job description

KEY RESPONSIBILITIES :
- Conduct training modules for Agent Advisors and ADMs
- Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GID's and IID's
- Conducting PRP and FOD as and when required
- Conducting training in blended delivery format
- Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions
Administrative :
- Manager-trainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving self-learning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions
- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required
Look after training logistics :
- Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis :
- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development
Update training material :
- Review present training material
- Scan environment
- Incorporate feedback from Agents, Customers, SMs, Ps, MPs
- Ensure that the agents get updated and continuous information on MLI products
- Facilitate self- development of agents
MEASURE OF SUCCESS :
- Participant feedback
- Number of days of training
- Customer survey rating
- Pass percentage of agents
- Digital adoption / adoption of digital learning platform
- Pass percentage of Agents in IRDA exams
- Attendance of Agents and employees in training sessions
- Activating agents month-on-month against the target
- Compliance on IRDA requirements
- Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
- Reduction in training cost
- Awareness level of agents on competition
DESIRED QUALIFICATIONS AND EXPERIENCE
a. Graduate/P.G in any discipline
b. At least 2-3 years in sales and 3-4 years in conducting Sales Training, life insurance domain would be a plus
KNOWLEDGE / SKILLS / ABILITIES :
Competency Level :
- Result Orientation 5
- Working With & Through Others 4
- Innovation 5
- Customer Centricity 4
- Technical Expertise 4
- Business Acumen 4
- Impact & Influence 4
- Communication 4
- Role Modelling Core Values 4
- Strategic Planning & Execution 4
- Learning ability
- Logical thinking
- Must be able to motivate agents
- Should be self motivated, self starter.

Refer code: 956622. Bibhuti Kumari - The previous day - 2024-03-18 12:13

Bibhuti Kumari

Remote

Share jobs with friends

Related jobs

Manager - Sales Training - BFSI (2-6 yrs)

HT Media - B2B Sales Trainer (8-11 yrs)

Munmi

Gurgaon, Haryana

4 weeks ago - seen

Lead - National Sales Training (10-15 yrs)

Lalit Narang

Delhi NCR

4 weeks ago - seen

Field sales Training specialist

Chargeup

Nagar, Maharashtra

a month ago - seen

Sales Engineer- Fire Fighting Products

Disha Skill Training Services

500000 - 600000 INR per year

Thane, Maharashtra

a month ago - seen

Sales Coordination - Fire Fighting Products

Disha Skill Training Services

400000 - 500000 INR per year

Thane, Maharashtra

a month ago - seen

HerKey Sales Training Program For Starters

Herkey

Bangalore, Karnataka

a month ago - seen

Vice President - Sales Training - Telecom (15-25 yrs)

Anjali

Mumbai, Maharashtra

a month ago - seen

Management Trainee (Sales)

Prayag Udyog Private Limited

Ayodhya, Uttar Pradesh

a month ago - seen

Management Trainee Sales

Tata Play Fiber

Mumbai, Maharashtra

a month ago - seen

Business Promoter (females)

Xerach Hr Consultancy & Training Centre

Kerala

a month ago - seen

Manager - Sales Training - BFSI (3-4 yrs)

Riya

Chandigarh

2 months ago - seen

Vice President Training and Quality  

Shimmer Hr Consultancy

Chennai, Tamil Nadu

2 months ago - seen

Head of Teacher Training  

Shikha Academy

Maharashtra

2 months ago - seen

Sales Trainer

Oppo

Malappuram, Kerala

2 months ago - seen

Management Trainee-CONSUMER SERVICE GROUP-Sales

Kotak Mahindra

Mumbai, Maharashtra

2 months ago - seen

Sales Manager - IATA Training

International Air Transport Association

Delhi

2 months ago - seen

Sales Trainee

Ciferon

Delhi

2 months ago - seen