Address Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary
Manager, Product Management Overview The Data & Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
Test & Learn
As a member of the Test & Learn Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; we are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. We are looking for innovators who can execute and evolve our product strategy, tackling the big challenges of the future.
Position Responsibilities
- Grow an analytic platform used by the world's largest organizations to make multi-million-dollar decisions. Develop inspiring product strategy derived from customer needs, market opportunities/trends, and technical feasibility.
- Translate a deep understanding of our users into specific products and features. Leverage user research, market research, sales/marketing knowledge, and usage data to inform decisions. Partner with UX designers, engineers, and other product managers to generate hypotheses, test ideas, and improve our products.
- Work hand-in-hand with cross-functional product teams to bring ideas to life. Identify problems, define use cases, design solutions/requirements, develop/test/deploy new features, and measure success to inform future decisions.
- Partner with leaders across Test & Learn to identify challenges and drive to solutions.
- Mentor, support, and manage a team of Test & Learn Product Managers.
All About You
- Ability to work closely with engineers, designers, sales, marketing, other PMs, and clients/users.
- Enthusiastic, effective team member and mentor. Prior experience in managing teams.
- Broad strategic thinking skills to understand market/user needs and prioritize thoughtfully
- Creative problem solver. Adept in translating product vision into an executable product roadmap
- Excellent verbal and written communication skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
