AddressKey Responsibilities (Primary duties and tasks of the position):
Sales Forecasting and Planning:
- Responsible for his/her territory's forecasting and sales tracking
- Increasing market share by developing new customers
- Preparing pipeline of sales accounts
- Set sales target for the sales team directly reporting based on respective vertical & market
- Taking initiates like promotions, offers and discounts to achieve sales projections
- Ensuring minimum return from stores
Service Orientation:
- Meeting sales target
- Negotiating sales price and discounts
- Following up with prospects for closure of sales
- Addressing customer complaints and fulfilling requirements within time
- Providing after sales support to the customer
- Ensuring on time collection from customers
- Monitoring and validating costs and ensuring they are within budget limits for the region
- Visit retail outlets regularly to monitor implementation of sales and promotional initiatives
- Maintaining and building relationships with customers and prospects
Team Management:
- Ensuring adequate staffing of the sales team (executive and promoters) for his territory
- Ensuring sales processes are adhered to
- Deploying performance management system for his sales team
- Ensuring training and development needs of his region's sales team are identified and met
- Taking the necessary initiative to retain & motivate team members
MIS and Reporting:
- Monitoring sales and related data and drawing inferences to propose future course of action
- Weekly sales report from sales executives reporting to be collated and submitted to RSM
- Maintain documentation such as contracts, agreements, TOTs, GRNs, NRGP with customers
- Provide timely feedback regarding performance of the dealers and distributors to the RSM
- Preparing and sending collection reports to the regional sales manager on a periodic basis
