Management Trainee

Description

Management Trainee - Talent Development & Support Services
Grade: Executive
Location: Bangalore, Karnataka
Company: Hitachi India Limited (CSS HR)

Type of Employment : Fixed Term Contract - Full Time
Salary Range: As per the industry

Company Overview:

Hitachi India Pvt. Ltd. (HIL) markets and sells a wide range of products/services ranging from Information & Telecommunications Systems, Digital Solutions & Services, Infrastructure Systems, Industrial Systems like Water, Oil & Gas supply and management to Transportation and Urban Development Systems. Together with further localization, Hitachi aims to contribute to developing a sustainable society in India as well as contributing to the country's economic growth.

Job Summary:

The T&D Support Service Team Member plays a pivotal role in ensuring the seamless execution of Learning & Development (L&D) initiatives within the organization. This multifaceted position involves providing comprehensive administrative support, managing participant interactions, overseeing invoicing and recharge processing, and serving as a technical producer for virtual training programs. The individual in this role will contribute to the overall success of L&D operations by maintaining efficient processes, facilitating positive participant experiences, and actively supporting the development and execution of engaging training programs.

Job Roles & Responsibilities:

1. Administrative

• Provide administrative assistance to the Learning Development team by managing calendars, scheduling meetings, and handling correspondence.

• Assist in the organization and coordination of training sessions, workshops, and events as directed by the L&D senior team members.

• Manage Shared mailbox reporting.

2. Invoicing & Recharge

• Collaborate with the finance team to process invoices related to Talent Development and other functions within CSS HR

• Manage recharging requests, ensuring accurate documentation and timely processing as guided by senior team members.

3. Resource Management

• Coordinate the distribution and tracking of training materials, resources, and tools.

• Assist in the development and maintenance of an organized resource library.

4. Feedback Collection and Analysis :

• Collecting feedback from training participants.

• Summarize and analyze feedback data to identify areas for improvement in training programs and support services.

5. Documentation and Reporting:

• Maintain accurate and detailed records related to training activities, participant attendance, and feedback, as well as on invoicing & recharge services.

• Generate regular reports on key performance indicators and metrics for the L&D Support Service.

6. Collaboration with L&D Team & Stakeholders:

• Collaborate closely with L&D professionals to understand program requirements and participant needs.

• Provide insights and suggestions for enhancing the efficiency and effectiveness of support services.

7. Compliance & Policy Adherence

• Ensure adherence to company policies, procedures, and compliance standards in all aspects of L&D support services.

8. Continuous Learning:

• Stay informed about industry trends, best practices in L&D support, and advancements in technology that can improve service delivery.

Work Experience : Fresher