Address
Form of workDescription
Management Trainee - Talent Development & Support Services
Grade: Executive
Location: Bangalore, Karnataka
Company: Hitachi India Limited (CSS HR)
Type of Employment: Fixed Term Contract - Full Time
Salary Range: As per the industry
Company Overview:
Hitachi India Pvt. Ltd. (HIL) markets and sells a wide range of products/services ranging from Information & Telecommunications Systems, Digital Solutions & Services, Infrastructure Systems, Industrial Systems like Water, Oil & Gas supply and management to Transportation and Urban Development Systems. Together with further localization, Hitachi aims to contribute to developing a sustainable society in India as well as contributing to the country's economic growth.
Job Summary:
The T&D Support Service Team Member plays a pivotal role in ensuring the seamless execution of Learning & Development (L&D) initiatives within the organization. This multifaceted position involves providing comprehensive administrative support, managing participant interactions, overseeing invoicing and recharge processing, and serving as a technical producer for virtual training programs. The individual in this role will contribute to the overall success of L&D operations by maintaining efficient processes, facilitating positive participant experiences, and actively supporting the development and execution of engaging training programs.
Job Roles & Responsibilities:
1. Administrative
Provide administrative assistance to the Learning Development team by managing calendars, scheduling meetings, and handling correspondence.
Assist in the organization and coordination of training sessions, workshops, and events as directed by the L&D senior team members.
Manage Shared mailbox reporting.
2. Invoicing & Recharge
Collaborate with the finance team to process invoices related to Talent Development and other functions within CSS HR
Manage recharging requests, ensuring accurate documentation and timely processing as guided by senior team members.
3. Resource Management
Coordinate the distribution and tracking of training materials, resources, and tools.
Assist in the development and maintenance of an organized resource library.
4. Feedback Collection and Analysis:
Collecting feedback from training participants.
Summarize and analyze feedback data to identify areas for improvement in training programs and Support Services.
5. Documentation and Reporting:
Maintain accurate and detailed records related to training activities, participant attendance, and feedback, as well as on invoicing & recharge services.
Generate regular reports on key performance indicators and metrics for the L&D Support Service.
6. Collaboration with L&D Team & Stakeholders:
Collaborate closely with L&D professionals to understand program requirements and participant needs.
Provide insights and suggestions for enhancing the efficiency and effectiveness of Support Services.
7. Compliance & Policy Adherence
Ensure adherence to company policies, procedures, and compliance standards in all aspects of L&D Support Services.
8. Continuous Learning:
Stay informed about industry trends, best practices in L&D support, and advancements in technology that can improve service delivery.
Work Experience: Fresher
