AddressAssociate Director / Director Customer
- Experience in end to end e-commerce consumer funnel
- Understanding customer problems to scale customer acquisition, drive habit formation & repeats
- Ability to distill actionable consumer insights from platform behaviour of Flipkart users
- Propose solutions across on platform & off platform marketing channels and by leveraging events & occasions; e.g. marry understanding of customer cohorts to competitive positioning of Flipkart's offering and communicating it to the consumer
- Come up product & business interventions to improve for consumer journey & experience on platform
- Experience in the grocery vertical preferred
- Team Management
