AddressSENIOR TRAINING OFFICER
Org. Setting and Reporting:
This position is located in the Integrated Mission Training Centre (IMTC) of the Divisional Support Office (DSSO), based at regional headquarters. The Training Officer reports to the Chief, IMTC
Responsibilities: Within the limits of delegated authority, the Training Officer will be responsible for the following duties:
Main duties:
- Contributes to the design, development, delivery, and evaluation of training, learning and development programmes for regional mission staff. These programmes encompass a range of activities including, among other things, training courses, technical and substantive training, leadership and management training and organizational development courses. Coordinating and developing learning support mechanisms and activities for regional staff and building the capacity of national staff within the regional Training cell.
- Identifies the need for new or modified training policies and practices, works with sections and mission staff to identify forthcoming training requirements and develops strategies to meet them. Provides inputs into the preparation and monitoring of the training budget. Processes training proposals and requests and follows up with section training focal points to ensure that training guidelines are followed.
- Monitors and evaluates the effectiveness of training, learning and development activities and develops appropriate reports.
- Reviews, monitors, and controls training budget usage to improve reporting systems and cost-effective utilization of training resources. Drafts routine and ad hoc outputs; and provides effective monitoring reports and data.
- Provides advisory services to managers and staff, to ensure that training and development meets current needs and anticipates to the extent possible future needs. Develops tools and participates in assessing training needs, collecting and collating required inputs and preparing relevant reports.
- Collaborates with headquarters and regional Training Officers to ensure that an integrated approach to training and development is maintained and integrated training is developed and delivered to meet cross-cutting needs. Collaborates with training focal points of other mission functions to ensure that cross-cutting issues are incorporated into the design and development of programmes.
- Coordinates the provision of administrative and logistical support for the delivery of training programmes and team activities; this may include completion of requirements in recruiting consultants and training service providers.
- Performs any other duties as required.
Competencies:
- Professionalism: Demonstrated technical knowledge of all aspects of training and development, with proven coordination, liaison and analytical skills; shows pride in work and achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match audience; demonstrates openness in sharing information and keeping people informed.
- Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
