Job description
Department: Customer Delivery Employment Type: Permanent - Full Time Location: Mumbai Description Calypso Technology and Axiom SL have merged to form a new company, Adenza. Division Overview Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities. Team And Role Overview If you have the curiosity to learn new technology, enjoy traveling, love technical writing, and have a deep passion for training, this position may be right for you. In addition to assisting in the development of online courses, ControllerView® documentation, and use cases; you will be responsible for creating exercises used in training. The position offers access to the latest system development, the potential for career advancement, and learning new skills by engaging in a diverse set of activities and duties. The training team operates in a dynamic and fast-paced environment. You will also get to work with various departments such as Professional Services, SMEs, Developers, etc., regarding product features and improvements. Responsibilities - Design, develop and deliver internal and external training for all users
- Develop content and ability to offer client training and certification
- Ability to book and deliver more training sessions, including last-minute requests
- Enhance Adenza's internal training programs and Certification
- Create training content for eLearning for ControllerView functionality (support, development.)
- Provide internal/external training for all user types
- When necessary, gain an understanding of regulatory solutions for contextual augmentation
- Develop and maintain: training material; eLearning training modules; training use cases; certification question bank
- Training modules/courses testing
Skills And Requirements - You can learn and master the ControllerView® Platform
- Hands-on experience in producing training content (including online modules), documentation, procedural guides, etc., for various audiences (business users, support, developers, system administrators, QA, etc.)
- Advanced organizational and research skills
- Agile thinking and work habits
- Ability to work independently and with team members
- Excellent written and verbal English communication skills are a must
- High-level knowledge of relational databases, SQL, and QA is required
- Exposure to regulatory reporting is a plus
More About Us Our Office Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We're very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well. Why Apply: Adenza's mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza's employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric If yes, we want to invest in you. Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results. Refer code: 909698. Calypso Technology - The previous day - 2024-02-05 04:38
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