Executive – Training

Type: Full Time

Location: Hyderabad / Chennai

Notice-period: Immediate/15 days

Budget: As per Company Norms

Core Responsibilities

• Handling Sales, Customer Service, Products other behavioural training
• Motivating the team and maintaining high morale to ensure consistent achievement by understanding customer requirements as early as possible.
• Identifying training needs by regularly scanning various pre-determined sources
• Refresher Session was taken to improve the performance and to keep sale staff updated on any changes in the process
• Regular monitoring of the calls and providing them with necessary feedback on their weak points.
• Conducting Regular Engagement Activities at stores and backend.
• Working on In-house Magazine
• Compiling of reports for teams performance,
• Conducting activities like Performance Improvement Plan
• Planning and executing training calendar in coordination with the operations team.
• Profile entails travelling across West India.

Qualifications and Experience
Knowledge and skill set

• Excellent communication skills with the right attitude
• Good analytical skills
• Should be adept with Excel & PowerPoint
• Team player with great time management and interpersonal skills

Education * MBA in HR
Experience * MBA with 3 to 4 Years in Training & Development (Sales, Customer Service, Product other behavioural) should have knowledge of regional language.