Job Purpose
To generate revenue from the leads through different sourcing verticals.
Principal Accountabilities
Attending customer walk-ins, greeting and showing them the audio, video and project presentation
Taking customers to the site visit
Filling the customer data sheet and entering it into SFDC
Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
Negotiating with the customer and closing the deal
Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc
Performance Measure of Success
Individual Accountabililty
1. Adherence to SOP's
2. BTL Activities
Shared Accountabililty
1. Customer Satisfaction Score
2. Net Sales
Key Relationships
External
1. Customers
2. Channel partners
Internal
1. Sourcing Teams
2. CRM team
3. Pre Sales & MIS team