AddressCSR- Customer Service Representative
Job description / KRAs:
• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
• Responsible for collecting field level data as required
• Responsible for identifying customer needs and closing sales calls to achieve territory targets
• Ability to drive market creation initiatives under the guidance of company account manager
• Responsible for maintaining effective distribution management
Education:
Minimum qualification: Graduation (science, pharmacy background preferred)
Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred
Mandatory skills:
• Self motivated
• Good Communication Skills
• Core Selling Skills
• Good Customer Relationship Management Skills
Desired skills:
• Basic internet skills
• Ready to work in Operating Theatre environment
• Exposure to healthcare business
• Should be willing to learn clinical aspects of company products & their applications in various surgeries
Skills: Medical Representative, Pharma Sales, Mr
Experience: 0.00-3.00 Years
Education: Bachelor Of Pharmacy (B.Pharm), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Arts (B.A), Bachelor of Science (B.Sc), Bachelor Of Computer Application (B.C.A)
