Address Conduct comprehensive testing of customer-facing interfaces to ensure a seamless and positive user experience.
Develop and execute test plans, test cases, and scenarios to assess the functionality, usability, and performance of digital platforms.
Collaborate with cross-functional teams, including developers, designers, and product managers, to identify and address Customer Experience issues. […]
Document and communicate test results, providing clear and actionable feedback to enhance the overall customer journey. […]
Perform regression testing to ensure that updates or changes do not negatively...
