Address Job Description
BI Support Engineer will play a crucial role as a member of the Corporate Data & Analytics team (CDA) within DORT (Data & Operational Resilience Technology). We are a team highly focused on delivering user-centric technology solutions with a passion for data analytics at the heart of everything we do. This is an exciting opportunity to fill a role with a responsibility for driving a critical area of technology in the organization. The role will report to CDA BI Manager and work closely with other members of the BI team and well as with other teams within DORT. The role responsibilities will include:
- Support of the Corporate Technology portfolio of business intelligence applications with focus on Tableau and Alteryx
- Tableau and Alteryx platform administration including management of users, content, security, and licenses
- Technical support resolving application errors, responding to user tickets and queries, working on issues with vendor tech support
- Driving service improvement by identifying and implementing ways to streamline BI support
- Developing objects and data flows to support DORT BI projects
- Creating and maintaining documentation for technical and end-user audiences
- Facilitating adoption of BI tools and good practices
- Playing active part in BI user groups and community events
- Collaborating with technology teams on infrastructure improvement, integration, compliance, and resilience
- Engaging with business teams across the organization on BI projects and initiatives
- Alignment with practices of CDA Business Intelligence Centre of Excellence
The candidate for the role should have the following skills and capabilities:
- Five or more years of work experience
- Good understanding of Business Intelligence and Data Warehousing concepts and practices
- Skills in Tableau and Alteryx
- Proficiency in SQL
- Experience with technical support and platform administration
- Analytical skills and proactive approach to problem solving
- Ability to manage full workload and multiple workstreams
- Positive and collaborative work attitude
- Good communication skills
- Familiarity with the following is a plus: Power BI and MS Power platform, Pyramid Analytics, SAP Business Objects, Collibra
- Experience with scripting and administration tasks automation is a plus
Apart from the competitive pay and benefits package, the role offers opportunity to work with an outstanding team of information technology professionals, acquire new skills, and develop career in a diverse international organization.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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