Business Development Manager, Business Clients-2400000621

JOB SUMMARY

The purpose of the role is to,

• Meet the business objectives initiated by the respective country Business Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

RESPONSIBILITIES

Business

• Achieve Business Loans sales target.
• Segment focus, customer focused needs-based selling.
• Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. 
• You will also be involve deepening these relationships by cross-selling various product.

Processes

• Operational quality - Error free customer application & documentation. 
• Responsive and responsible selling.
• Practice appropriate sales and marketing skill. 
• Ensure Nil Customer complaints.

Governance 

• Conduct Client Due Diligent diligently.
• Zero tolerance – Fraud, Mis-selling.
• Attend training, acquire knowledge, and apply to job function. 
• Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements.
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Graduate