Business Analyst - Continuous Improvement

Business Analyst - Continuous Improvement
Area: GBS
Department: Enabling Functions
Direct Reporting Line: Sr. Manager GBS
Indirect/secondary reporting line: --
Subsidiary/Country: TBD
Location: TBD
GSMS Grade: P1
Number of Personnel Managed: 0
Cost Center/Budget and/or Revenue Responsibility: 0
Purpose & Overall Relevance for the Organization:
Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state-of-the-art technology and cultivate a human-centric and innovative mindset to continually raise the bar of the user experience.
Business analysts are independent contributors who are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We're currently searching for an experienced Business Analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should be committed to the discovery and development of innovative solutions in a changing digital landscape.
Key Responsibilities:

• Partner with stakeholders across business, functions, and markets to understand/document business processes.
• Leverage tools and platforms (like process mining) to identify suboptimal processes, and propose alternatives to eliminate inefficiencies.
• Prepare/support in drafting business cases for process improvements using industry standard and inhouse tools (like ROI calculators)
• Create business requirement documentation, delivered in the form of PDD (Process Definition Document)
• Drive specific sessions with development and architectural teams to define the best approach for the proposed solutions considering stakeholders' expectations (like scalability)
• Ensure the creation of a comprehensive test plan that meets the functional and non-functional requirements of the stakeholders
• Manage the requirements pipeline and co-own the prioritization along with the stakeholders
• Collaborate with the development team on the backlog management
• Keep stakeholders updated on their respective requirements during the life cycle
• Identify training and change management required for the proposed process
• Ensure that all required signoffs are obtained on time as per the project plan
• Keep on top of the new technologies and art-of-the-possible.

Required skills and qualifications:

• About 5+ years of overall experience, with 3+ in Continuous Improvement and/or automation
• Excellent communication skills, with an ability to translate data into actionable insights
• Strong understanding of BPMN (or equivalent) process mapping notations
• High proficiency in data querying and management techniques
• Proven analytical abilities including root-cause-analysis capabilities
• Experience in generating process documentation and reports
• Comprehensive understanding of E2E processes in Global Business Services

Preferred skills and qualifications:

• Bachelor's degree (or equivalent) in information technology or computer science
• Extensive experience with data visualization
• Working knowledge of relevant Microsoft applications, including Visio
• Familiar with the Agile project management approach
• Proven ability to manage cross-functional projects and user testing
• High proficiency in technical writing