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WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
JDGraduate.Computer Literate.Diploma or Degree in the travel field desirablePreferably worked in an agency dealing with customer service and complaints.Good spoken Verbal & written communication skills.Reading between the linesTeam players with a disposition to learn. Good grasping ability and Logical reasoning.Customer centricity. Adaptability and responsibilityJob Description He or She will also be responsible forAdhering to the Standard Operating Procedures specified for the process.meet the specified productivity and quality targets every month.Having complete and updated product knowledge, and on being well acquainted with the product.Maintaining accuracy of information given to customers.bility to understand core issue and reply back to the customer with a satisfactory opener and closure Maintaining accuracy of information given to customers.Ability to understand core issue and reply back to the customer with a satisfactory opener and closure To work as per the compliance of the customer requirements.To be a team player and achieve individual and team goals
Qualifications
Graduate
Additional Information
Walk in drive between Monday to Friday from 12.00 pm to 4.00 pm
