Associate - Operations

Job Description

Allstate Insurance has an exciting opportunity forOperations Associate- Non-technical (Voice)

Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus is on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement in transforming how we settle insurance claims. Unexpected events are often unnerving, so it takes someone special to put the pieces back together for our customers.

This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as an Operations Associate and be part of our dynamic team!

Job Responsibilities

A Day in the Life:

• Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy manner.
• Will be reviewing claims, and doing follow up through calling (Outbound and Inbound calls)
• Retrieving Claim related documents, obtain additional information (if missing)
• Completing all necessary forms, and routes them to the appropriate parties
• Updating the claim information and handling the task

If offered the role, you will go through training. You will receive ongoing support, mentoring and coaching as you develop in your career.

Good Work. Good Life. Good Hands.

Primary Skills

You're a great match for this role if you:

• Experience in International Voice Process (Voice Experience Is a MUST)

• Have a bachelor’s degree
• Can join immediately
• Experience : 1.2 to 2.6 Years (Insurance Domain- Preferably Motor Insurance)
• Are known for clear and professional communication - both written and verbal
• Are organized and able to multi-task in a fast-paced environment
• Are flexible to work in 24/7 Shifts.

Experience

1.2 to 2.6 Years

Shift Timing