AddressWe are looking for an Associate Director Reconciliation & Chargeback Operations for a leading Fintech Platform.
Job Profile :
- Leading Recon and Chargeback team.
- Ensure organization level daily reconciliation of all accounts and CMS balances.
- Timely closure of all customer complaints related to card transactions.
- Regulatory reporting to bank as agreed frequency and during timelines.
- Complete automation and process improvisation to ensure smooth functioning of recon and chargeback operations.
- Card transactions Cost and Revenue analysis.
- Regular bank & team meetings to ensure smooth process.
Requirements : 12-15 years of work experience in Reconciliation & Chargeback Operations. Graduate or Post Graduate in finance & accounting from universities.
Should Have :
- Knowledge of card transactions cost and revenue.
- Understanding of commercials and invoicing process.
- Guidelines related PPI and Credit card operations.
Nice to Have :
- Understanding and experience on Card Management life cycle.
- Banking operations experience Work Location.
- Excellent written & verbal communication skills (Fluency in English is mandatory).
- Sound Analytical & Logical Reasoning skills.
- Proficient in MS applications to ensure analysis, reporting & documentation).
- Experience in FinTech/Banking is a plus.
Skills: fintech, recon, operations, chargebacks
