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Job Summary – Associate Director, Data Transformation
As an Associate Director, you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Market Intelligence division and will be an advocate and problem solver for the clients in your portfolio as part of the Data Transformation team. You will be using communication and problem-solving skills to support the customer on their automation journey with automation tools like RPA, Python, web apps or other emerging automation tools to build and deliver end to end automation solutions for them.
Team – Data Transformation (DT)
Automation represents a massive opportunity to improve quality and efficiency, to expand into new markets and products, and to create customer and shareholder value. To leverage the advancements in automation tools, it’s imperative to not only invest in the technologies but also democratize them, build literacy, and empower the work force. The Data Transformation team's mission is to drive this automation strategy across S&P Global and help create a truly digital workplace. We are responsible for creating, planning, and delivering transformational projects for the company using state of the art technologies and data science methods, developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our clients need to do decision with conviction, delivering it faster and at scale while maintaining the highest quality standards.
What we’re looking for?
- An independent proactive person who is innovative, adaptable, creative, and detailed-oriented with high energy and a positive attitude.
- Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner.
- Proven record of creating and maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction.
- Ability to understand what the right solution is for all type of problem, understanding and identifying the ultimate value of each project.
Responsibilities
- Engage with the multiple client areas (external and internal) and truly understand their problem and then deliver and support solutions that fit their needs.
- Understand the existing S&P Global product to leverage existing products as necessary to deliver a seamless end to end solution to the client.
- Educate and spread awareness within the external client-base about automation capabilities to increase usage and idea generation. Increase automation adoption by focusing on distinct users and distinct processes.
- Deliver exceptional communication to multiple layers of management for the client.
- Provide automation training, coaching, and assistance specific to a user’s role. Demonstrate strong working knowledge of automation features to meet evolving client needs.
- Extensive knowledge and literacy of the suite of products and services offered through ongoing enhancements, and new offerings and how they fulfill customer needs.
Preferred Qualification
- 8+ years work experience with 5+ years in the Automation space
- Achieved RPA Certifications (e.g. UiPath RPA Associate Certification, Advanced RPA Developer Certification, Blue Prism Developer Certification), Cloud Certifications, DevOps or Scaled Agile Frameworks
- Excellent written and oral communication in English
- Excellent presentation skills with a high degree of comfort speaking with senior executives, IT Management, and developers.
- Hands-on ability to build quick prototype/visuals to assist with high level product concepts and capabilities.
- Experience in deployment and management of applications utilizing cloud-based infrastructure
- A desire to work in a fast-paced and challenging work environment
- Ability to work in a cross functional, multi geographic teams displaying cultural sensitivity and championing diversity & inclusion.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
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DTMGOP103.2 - Middle Management Tier II (EEO Job Group)
