General tasks
All our activities are aimed at meeting customer needs. everyone is responsible for their work and compliance with defined work process. we regularly review our process in accordance with the defined ISO procedures and initiate measures to correct or improve any weaknesses.
The business success of Syntegon packaging technology India is also determined by the quality and professionalism of the Technical Sales in the sales process.in the interest of our customers and our future, this results for us business following goals:
- Meeting customer requirements/optimizing customer satisfaction
- Maximizing our hit rate
- Preparation of ballpark, budget, and detailed offers in accordance with sales process instructions and KPI
Individual main tasks
- Take over a Technical Sales defined area independently
- Carrying out contract negotiations
- Acquiring new customers in collaboration with agents
- Development of solution concepts and effective customer presentations
- Preparing quotations, layout, sales manual & technical presentations
- Coordinating with customers and sales personnel for technical support and order processing
- Coordination with internal departments and other Syntegon sites
- Coordinate for new products trials along with application department
- Handle RFQ, Conduct QG’s & Release of order information for production.
- Providing pre & post-sales support