AddressAssistant manager - AR Follow Up
Responsibilities:
- Identify, analyze, and manage all issues about Accounts Receivable and member service inquiries.
- Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met.
- Review and analyze past-due receivables with BSO global team every week.
- Monitor cash inflow and identify the roadblock which hindering the cash and highlight the same to the leadership team.
- Active participation in weekly AR calls; denial review call with onshore team
- Oversee monthly A/R reporting, weekly ATB, monthly performance deck,
- Supervise staff including performance management, training and development, workflow planning, hiring, and disciplinary actions.
- Implement and maintain department compliance with new and existing policies and procedures.
- Ensure timely completion of month-end duties and perform other duties as assigned.
- Continually evaluate AR operations and make suggestions for improvement.
- Knowledgeable in revenue cycle management
- Reliable and punctual in reporting for work and taking designated breaks.
