Job Details
Position Title : Area Manager - Sales
Location : Chennai
Purpose: Sales would be responsible for Channel sales in the assigned territory.
Key responsibilities:
• Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
• Responsible for the consistent sale of Royal Enfield bike's in the region
• Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
• Handling of dealerships in the specified region and Review the Sales process at dealerships
• Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
• To Travel as per Fixed Journey Cycle to dealership and review forecasts
• To Offer Dealership sales manpower training as required.
• Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
• Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
• Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
• Ensure appropriate MIS reporting
• Rides & Customer meets to be organized as per target
• Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
• Plan and implement sales promotional activities capturing optimum market shares
• Showcase consistent Customer satisfaction index & Sales Satisfaction index
• Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
• Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
b Purpose
Work Experience
Success metrics of the role:
• % variance in actual v/s planned territory Sales plans and budgets
• Improvement in Sales satisfaction index
• Dealer Manpower training
• Dealer performance and retail targets
• MIS Reporting