Service Desk Manager jobs

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SERVICE DESK MANAGER (SHIFT MANAGER)

Own and drive the adoption and improvement of the ITIL processes through the Service Desk. Responsible for measuring performance of the Service Desk and driving continual improvement processes. Lead the Service Desk Agent team. Tr...

CompanyLri Invest
AddressPune, Maharashtra
CategoryCustomer Services & Support
Date Posted 2 months ago See detail

Service Desk Manager (Shift Manager)

Lri Invest

Pune, Maharashtra

Own and drive the adoption and improvement of the ITIL processes through the Service Desk. Responsible for measuring performance of the Service Desk and driving continual improvement processes. Lead the Service Desk Agent team. Tr...

Service Desk Management-Application Tech Support Practitioner

Accenture

Bengaluru, Karnataka

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our...

Global Service Desk Manager

Intouchcx

Hyderabad, Telangana

Manage the day to day operations of the 24/7 Global Service Desk team - working across multiple geographical locations providing phone, email, and live chat support in line with the agreed Service Level Agreements. Serve as the se...

Managed Services Service Desk Coordinator

Ntt

Bengaluru, Karnataka

Receive, log, validate and diagnose client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes. Uses Managed Services product a...

Service Desk Quality Management-Application Tech Support Practitioner

Accenture

Bengaluru, Karnataka

Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Quality Management,Service Desk Voice Support Good to have skills :NA Minimum 1 year(s)...

Managed Services Client Service Desk Agent

Ntt

Bengaluru, Karnataka

Receive, log, validate and diagnose client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes. Uses Managed Services product a...

Accenture Recruitment 2024 For It Service Management

Accenture

Bangalore, Karnataka

You will also provide operational support, ensuring production systems and devices are online and available.Job Responsibilities:Manage the delivery of IT production systems and services, ensuring client satisfaction and managemen...

Client Servicing Manager  

Sunset Cinema Club

Mumbai, Maharashtra

locations, offering a blend of entertainment, comfort, and natural surroundings to our audience. With a dedicated team and a growing presence, we aim to redefine cinematic experiences in India....

Commercial Service Manager

Snider Fleet Solutions

Goa

People who want to do a great job want to work for a company that values that dedication.We do. We go the extra mile in everything we do.We Offer...

s Regional Customer Service Manager - Bank (7-15 yrs)

Payal

Pune, Maharashtra

Regional Customer Service Manager - Bank This is regarding opening with a leading pvt Bank as a Regional Customer Service ManagerDesignation: Regional Customer Service ManagerExperience: 7+ years of work experience in Customer ser...

IT Service Management Analyst

Iqeq

Hyderabad, Telangana

Unspecified

Ensure that all new or changing services are successfully delivered, tested, and transitioned into operation. Provide structured transition management support for the implementation of multiple internal and external- facing proje...

Graduate Service Desk Analyst

Snc-Lavalin Fayez Engineering

India

Unspecified

First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...

Graduate service desk Analyst

Snc-Lavalin Fayez Engineering

India

Unspecified

First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...

Senior Deal Desk Manager (Order Management)  

Edb

india

In this role, you will be part of the global sales operations team, []Experience in the Deal Desk function at an enterprise SaaS company, consumption based company, or scaling B2B tech company []Configure and maintain Salesforce...

Service Desk Specialist

Pacific Consulting

Patna, Bihar

Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance. Respond to questions from all emails and callers. Become familiar with each client and their respe...

Advertising Client Servicing Manager  

Alchemist Marketing & Talent Solutions

Pune, Maharashtra

We are looking out for a lively, high skilled advertising account manager with a knack for developing good customer relations, to support our Client Servicing team.Alchemist Marketing & Talent Solutions specializes in 360-degree m...

Brand Services Manager  

Mullenlowe Lintas Group

Haryana

He / she is the custodian of all information, material and documents on the brand and category. Needs to be aware of all events/developments on the brand even when the agency is not involved. Creative Involvement - The Senior / Br...

Client Services Manager  

Roy Global Research Services Pvt. Ltd.

, , India

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, impleme...

Client Services Manager  

Advertising Agency Company.

, , India

We are Hiring at Mumbai for a leading Advertising and Marketing agency Co. Pharma Healthcare Clients Services Manager.Candidate with minimum 3 years experience with Advertising Agency only.Minimum Graduation preferably Science gra...

Client Services Manager  

Geny Medium

, , India

GenY medium is a rapidly growing, venture backed full service digital marketing and technology company. Our team combines the three essential skills to excel at performance marketing: []Within a very short span of time, our young...

Prototyze Services - Manager - Business Development (4-12 yrs)

Saeesh Gawas

Goa

Business Development ManagerWhat will you do?- Research and discover prospects in a variety of niche industries- Reach out to senior decision makers over email and schedule appointments- Understand decision making criteria, budget...

Area Service Manager/State Head - Automotive (8-20 yrs)

Rohit Yadav

Kochi, Kerala

Area Service Manager/State Head/Leadership RoleOpen Position: Area Service Manager (State Head Leadership role)Role: Channel Service State Head (Leadership Role)Job Location: Mumbai, Kolkata, Bangalore, Madurai & CochinProfessiona...

Front Desk Manager

Marriott International

Kolkata, West Bengal

Job Number 24059523Job Category Rooms & Guest Services OperationsLocation The Westin Kolkata Rajarhat, Plot No. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEdu...

Service Desk Specialist

Hemmersbach

Netherlands - Ijmuiden

Monitoren en afhandelen van incidenten in het ticketingsysteem. Contact met de klant via telefoon of e-mail. Actief contact en troubleshooten met onze engineers (technische ondersteuning). Monitoren van de juiste tijdlijnen (SLA)...

Service Desk Technician L1

Cgi Inc

Bangalore, Karnataka

Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and p...

Regional Customer Service Manager - Bank (8-12 yrs)

Dipesh Muchhala

Pune, Maharashtra

Regional Customer Service Manager - Private Sector BankNOTE: Should have team handling experienceThis is regarding opening with a leading private Bank as a Regional Customer Service ManagerJob Role:- Assembling a group of about 6...

Customer Service Manager

Jk Securities Private Limited

Anand, Gujarat

30000 - 40000 INR per month

Job Description: Customer Service Manager (Broking Industry) Position Overview: As a Customer Service Manager in the broking industry, you will be responsible for overseeing and enhancing the Customer Service operations within the...

Regional Service Manager-Tamilnadu & Kerala  

Ttk Prestige Ltd

Chennai, Tamil Nadu

Qualification Min BE /B Tech, additional Qualifications of diploma or MBA are welcome. ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) []Direct Reporting - Yes ( 6 Area Servi...

Service Manager

Bjr Group

Warangal, Telangana

35000 - 40000 INR per month

In addition, you are responsible for designing all processes within the Service and Parts department ensuring that these are followed in order to maintain a constantly high customer satisfaction level as well as a positive brand i...

Customer Service Manager

Upl

California, United States

Bachelor's Degree from accredited college/university is preferred. Minimum 3 years of experience as a Customer Service Manager or related role. Proficiency in SAP required. Strong MS Office skills, including Word, Excel and Outloo...