IntouchCX jobs

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SCHEDULING SPECIALIST

Assist with schedule and tracker management to ensure that all schedules are generated properly. Identify customer contact trends to ensure appropriate resources are utilized. Manage schedule information for new and existing emplo...

CompanyIntouchcx
AddressHyderabad, Telangana
CategoryFinance & Accounting
Date Posted 2 months ago See detail

Scheduling Specialist

Intouchcx

Hyderabad, Telangana

Assist with schedule and tracker management to ensure that all schedules are generated properly. Identify customer contact trends to ensure appropriate resources are utilized. Manage schedule information for new and existing emplo...

HR Executive - Onboarding

Intouchcx

Hyderabad, Telangana

Assist new hire associates with the joining formalities. Validate the documents submitted by new hires. Initiate provisions. Collaborate with the Global Service Desk team to create the network IDs. Actively engage with associates...

Global Service Desk Manager

Intouchcx

Hyderabad, Telangana

Manage the day to day operations of the 24/7 Global Service Desk team - working across multiple geographical locations providing phone, email, and live chat support in line with the agreed Service Level Agreements. Serve as the se...

Senior Service Desk Analyst

Intouchcx

Hyderabad, Telangana

Provide expert-level technical support for hardware, software, and network-related issues. Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users. Mentor and guide junior support analysts in pro...

Accounting Assistant

Intouchcx

Hyderabad, Telangana

Process accounts payable which includes invoice processing, invoice approvals, vendor maintenance, payment processing, etc. Provide month end accounting support. Organize and enter data. Be responsible for other AP and accounting...

Communication Skills Trainer

Intouchcx

Hyderabad, Telangana

Deliver sessions for new hires, tenured employees, and cross-functional teams. Support production associates on a real time basis. Monitor voice and digital interactions live and provide timely responses that defuse customer dissa...