Service Desk Analyst jobs
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GRADUATE SERVICE DESK ANALYST
First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...
| Company | Snc-Lavalin Fayez Engineering |
|---|---|
| Address | India |
| Category | IT |
| Salary | Unspecified |
| Job type | Unspecified |
| Date Posted | a month ago See detail |
Graduate Service Desk Analyst
Snc-Lavalin Fayez Engineering
India
Unspecified
First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...
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Graduate service desk Analyst
Snc-Lavalin Fayez Engineering
India
Unspecified
First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...
a month ago seen See more...
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IT Service Desk Analyst I
Arrow Electronics, Inc.
Bengaluru, Karnataka
Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed. A Tier 1 Help Desk A...
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Service Desk Analyst
Nes Fircroft
Bengaluru, Karnataka
Daily use of the IT ticketing system to manage 1st line support tasks. Day to day housekeeping of all systems within the business. General hardware maintenance. Assist in the roll out and effective implementation of IT policy and...
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Service Desk Analyst - Mumbai
Indicia Worldwide
Mumbai, Maharashtra
As a Global Service Desk Analyst, you will be providing frontline technical support across multiple business areas. Maintain control of the Global Service Desk by prioritizing, resolving, and reassigning tickets as soon as possib...
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Service desk Analyst
Ahead.com
Haryana
Accept and log customer calls. Monitor events / notifications via the monitoring tools. Triage customer calls per specified severity levels. Execute first attempt to resolve the customer call. Refer customer call to the appropriat...
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Senior Service Desk Analyst
Link Group
Mumbai, Maharashtra
Performing Ticket triage / categorisation / prioritisation / assignment. Escalation of Major IT Incidents,. AD user record currency, network Share access, account provisioning / termination. Assist with the direction in the execut...
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Service Desk Analyst
Wipro Limited
Pune, Maharashtra
Pune, India. DOP. 3059428. Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/...
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Senior Service Desk Analyst
Intouchcx
Hyderabad, Telangana
Provide expert-level technical support for hardware, software, and network-related issues. Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users. Mentor and guide junior support analysts in pro...
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Service Desk Analyst (L1)
Eci - India
Bengaluru, Karnataka
Provide Level 1 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for a...
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Service Desk Analyst
Pulse Hrm
Goa
Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and...
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Service Desk Analyst
Dhl
Chennai, Tamil Nadu
Flexible Work Guidelines. Flexible Compensation Structure. Global Work cultural & opportunities across geographies. Insurance Benefit - Health Insurance for family, parents & in-laws, Term Insurance (Life Cover), Accidental Insur...
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IT Service Desk Analyst
Philips
Bengaluru, Karnataka
Resolve high number of Incidents & Requests daily from phone queue & Service Now queue. Create Knowledge Base items and other functions in Service Now Escalation point for Service Desk Analyst I. Provide outstanding customer serv...
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Service Desk Analyst
Arm
Bengaluru, Karnataka
Act as the first point of contact for all tickets through Service now portal, chat and phone. Take full ownership of issues reported, being able to build relationships across EIT teams and raise more complex issues for resolution...
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Associate, Technology Service Desk/On-Site Support Analyst II
The Bank Of New York Mellon Corporation
Pune, Maharashtra
Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and follow-up on straightforward IT problems and ensures resolution. We support wellbeing and...
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IT Customer Service Analyst- IT Help desk
Accenture
Bengaluru, Karnataka
Adaptable and flexible Ability to establish strong client relationship Agility for quick learning Ability to work well in a team Written and verbal communication. In this role you are required to solve routine problems, largel...
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Global Service Desk Customer Service Analyst
Esp Global Services
Pune, Maharashtra
Strong in communication. Must have exp. on Chat, mails and voice process. Handle all inbound and outbound customer contact to the Global Service Desk, ensuring the highest level of customer experience is delivered at all times. Re...
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Analyst - BIT - Service Desk
Softwareone
Chennai, Tamil Nadu
Register and resolve all IT related 1st level/2nd level incidents and requests. NOC Monitoring. Windows Imaging/Reimaging Task (Intune/MEM). User Access Management tasks in Active Directory (User Creation/Deletion/Modification)....
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Service Desk Specialist
Pacific Consulting
Patna, Bihar
Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance. Respond to questions from all emails and callers. Become familiar with each client and their respe...
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Service Desk Specialist
Hemmersbach
Netherlands - Ijmuiden
Monitoren en afhandelen van incidenten in het ticketingsysteem. Contact met de klant via telefoon of e-mail. Actief contact en troubleshooten met onze engineers (technische ondersteuning). Monitoren van de juiste tijdlijnen (SLA)...
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Service Desk Technician L1
Cgi Inc
Bangalore, Karnataka
Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and p...
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Production Services Analyst - Data & Reporting Platforms
Fidelity International
Gurgaon, Haryana
Purpose of your roleThe successful candidate would be expected to provide application second line support services for data and Reporting Platforms used by investment management business users. If escalated, then drive the resolut...
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Technology Service Analyst
Deutsche Bank
Pune, Maharashtra
Global Network Services (GNS) is responsible for the engineering, development and operation of DB's Group-wide network for all areas of the Bank. GNS supports all aspects of network infrastructure in over 2500 offices in over 50 c...
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Service Desk Manager (Shift Manager)
Lri Invest
Pune, Maharashtra
Own and drive the adoption and improvement of the ITIL processes through the Service Desk. Responsible for measuring performance of the Service Desk and driving continual improvement processes. Lead the Service Desk Agent team. Tr...
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Service Desk (12174922)
Helius Technologies
India
Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper...
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Pharmacovigilance Services Analyst
Accenture
Bengaluru, Karnataka
Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety SurveillanceDesignation: Pharmacovigilance Services AnalystQualifications:Bachelor of Pharmacy/Master of Pharmacy/Master Of Physiotherapy Years of Expe...
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IT Specialist, IT Service Desk APAC IN
Danfoss
Chennai, Tamil Nadu
Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs. Resolve Incidents, Service Requests, and other tasks within their deadlines. Good relationship with business partners and co-workers. Show strong performance a...
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Client Service Analyst
Deutsche Bank
Chennai, Tamil Nadu
Best in class leave policy. Gender neutral parental leaves. 100% reimbursement under child-care assistance benefit (gender neutral). Flexible working arrangements. Sponsorship for Industry relevant certifications and education. Em...
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Service Desk Specialist - Virtual Builder
Vconstruct
Pune, Maharashtra
Provide in-person, remote phone, IM, and e-mail technical support to end-users for hardware and software problems. Document calls and work requests using a ticketing system, keeping detailed up-to-date status updates. Complete ass...
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Trading Services Analyst French/English
Ig Group
Bengaluru, Karnataka
Addressing queries from our international client base on all of our products (i.e. CFD, Spread bet, Share dealing etc.) and multiple trading platforms. Investigate trade related queries from rejected orders, trading related charg...
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