Service Delivery Manager jobs in Pune, Maharashtra

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SR. SERVICE DELIVERY MANAGER

12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...

CompanyWebhelp
AddressPune, Maharashtra
CategoryCustomer Services & Support
Date Posted 2 months ago See detail

Sr. Service Delivery Manager

Webhelp

Pune, Maharashtra

12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...

Associate Service Delivery Manager

Ensono

Pune, Maharashtra

Stakeholder Relationships: They establish and maintain strong relationships with internal and external stakeholders. Leadership: Providing leadership to the Service Delivery team is a crucial aspect of their role. Advising and Coa...

Sr. Service Delivery Manager

Concentrix

Pune, Maharashtra

12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...

Senior Service Delivery Manager

Esp Global Services

Pune, Maharashtra

5 plus years' experience managing Service Delivery of major customer accounts. Proven ability to manage the SIP and CSI processes for a customer portfolio. Strong knowledge and understanding of account P&L. Manage the operational...

Management Trainee - Service Delivery

Varutra

Pune, Maharashtra

Maintaining positive relationships with customers. Maintaining high quality standards throughout the project life cycle, making sure the deliverables are going on time to the customers. Drives operational improvements and efficie...

s Regional Customer Service Manager - Bank (7-15 yrs)

Payal

Pune, Maharashtra

Regional Customer Service Manager - Bank This is regarding opening with a leading pvt Bank as a Regional Customer Service ManagerDesignation: Regional Customer Service ManagerExperience: 7+ years of work experience in Customer ser...

Advertising Client Servicing Manager  

Alchemist Marketing & Talent Solutions

Pune, Maharashtra

We are looking out for a lively, high skilled advertising account manager with a knack for developing good customer relations, to support our Client Servicing team.Alchemist Marketing & Talent Solutions specializes in 360-degree m...

Regional Customer Service Manager - Bank (8-12 yrs)

Dipesh Muchhala

Pune, Maharashtra

Regional Customer Service Manager - Private Sector BankNOTE: Should have team handling experienceThis is regarding opening with a leading private Bank as a Regional Customer Service ManagerJob Role:- Assembling a group of about 6...

Engineer - Service Management

Lakshmi Machine Works

Pune, Maharashtra

Org Structure CSD - WZ2-SR & Revenue Handling Job posted on Mar 27, 2024 Employee Type Staff Experience range (Years) 0 - N.A. Support the SIC in Implementing service strategies to achieve organisational objectives Implement busin...

Project/Delivery Manager

Exioms Theory Ltd

Pune, Maharashtra

Project management with strong knowledge in Agile Methodology. Passionate about technology and Software Products/Services. Ability to build rapport with customers, business owners and decision-making individuals. Strong communicat...

Delivery Manager - Deputy General Manager

Tata Communications

Pune, Maharashtra

Oversee the overall operations of the network infrastructure migration. Ensure high availability and performance of the network. Implement best practices and standards for network operations. Coordinate with cross-functional teams...

Delivery Manager - Logistics

Tata Consultancy Services

Pune, Maharashtra

To manage end to end skillset operationsin line with the Unit objectives OR company plan thereby contributing tobusiness performance improvement. Managing & improving Customer Experience. Managing SLAs, AHT, Utilization, Outliers,...

Logistics and Customer Service Manager

Ecolab

Pune, Maharashtra

Strategically plan and manage the company's warehouse operations. Coordinate with third-party logistics providers (3PL) to ensure seamless operations and cost-effectiveness. Streamline dispatch processes to enhance efficiency and...

AVP Technical Delivery Manager

Barclays

Pune, Maharashtra

Responsible for the overall management control and end to end delivery of business and IT change projects, marketing campaigns & new product launches; with a value of 50,000 - 5 million. Is accountable for creating project deliv...

ISS Group - Lead - Workplace Experience/Event Management/Services (8-18 yrs)

Jaya Patel

Pune, Maharashtra

Key Responsibilities: BAU activities: - To oversee the hiring, orienting and training of the workplace experience team across all India sites- To lead, inspire and develop a highly diverse team delivering an exceptional curated gu...

Manager - Service management

Vodafone

Pune, Maharashtra

Unspecified

Drive customer satisfaction whilst delivering the best possible service experience across Vodafone. Support customers by directing them towards Vodafones support model and any associated systems/processes. Own and maintain Servic...

Product Manager – Delivery Specialist

Ibm

Pune, Maharashtra

Unspecified

Collaborates with peers and executives to define priorities in alignment with market dynamics and storage strategy. Work with stakeholders and others in a multidisciplinary team to define requirements . Assist any required busines...

AGM - Managed Services Insourcing

Vodafone Idea

Pune, Maharashtra

Service Contract Management with various vendors, End to End Commercials support for MS Insourcing, Local activities negotiations like RCAPEX line wise items / Restoration works / local FRTs, consumable items. Ensuring cost eff...

Credit Analysis/ Review (Associate/ Sr. Associate/ Delivery Lead / Manager)  

Acuity Knowledge Partners

Pune, Maharashtra

Good knowledge of credit or equity risk fundamentals, solving for what creates risk for an obligor. []Experience in risk rating assessment of large and middle-market borrowers across geographies (desirable)Experience in analyzing...

Divisional Manager - Application Delivery & Management - CA (10-20 yrs)

Pallavee

Pune, Maharashtra

CA First Attempt Must- Validates / defines the strategy and plan to use digital to contribute to the business goals of Finance function and Bajaj Auto Limited. Envision the future of finance processes using digital /technological...

Manager - Finance - Services & Technology Firm (10-12 yrs)

Benjamin Basker

Pune, Maharashtra

Finance Manager (UK Shift)Our Client is a specialist professional services and Technology Firm working in partnership with leading insurance, highly regulated and global businesses. Today, the Group serves more than 1,500 insuranc...

Service Desk Manager (Shift Manager)

Lri Invest

Pune, Maharashtra

Own and drive the adoption and improvement of the ITIL processes through the Service Desk. Responsible for measuring performance of the Service Desk and driving continual improvement processes. Lead the Service Desk Agent team. Tr...

Service Sales Manager (Manager/ Sr. Manager)

Schindler

Pune, Maharashtra

Actively manage, develop and coach EI team (quality, productivity, efficiency, customer orientation, etc.). Ensure the application of the safety and health guidelines....

Managed Services Finance Managed Services Manager

Kpmg

Pune, Maharashtra

Accountable for effective delivery of R2R (Month close, reconciliations, analysis, Intercompany, Fixed Asset accounting etc), P2P (invoice processing, payments, vendor management etc), & O2C (billing, collections, cash application...

Managed Services due diligence

Kpmg

Pune, Maharashtra

Graduate / Post Graduate in any Commerce or Economics or Arts. Knowledge of at least one foreign language will be preferable (e.g., German, Spanish, Italian, French, Portuguese, Arabic, Chinese, and Japanese). 3-6 years of experie...

Assistant Manager/Area Manager - Sales & Technical service (F/M/D)

Eagleburgmann

Pune, Maharashtra

As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. SurTec, a company of...

Project Manager - Professional Services - J47690

Pune

Pune, Maharashtra

Rs 22 - 35 Lakh

Description A minimum of 8 years experience in project delivery in telco environmentCertification or deep experience with standard frameworks such as the PMI PMBOK, or Prince2At ease operating in a small, dynamic, fast-growing tea...

Managed Service Operations Analyst II

Fis Global

Pune, Maharashtra

As a Managed Service DUCO Admin, you will work with , different internal groups to help the Users Onboard Position recons on to the DUCO application. Gather critical requirements from the Users and set the recons within allocated...

Lead Managed Services

Antal International

Pune, Maharashtra

Unspecified

We are looking for a senior profile who has wide experience working on the Telecom domain at the same time who has managed large accounts globally. Candidate should have good hands-on experience working on Managed Services. Must...

General Manager-All Boarding (Shared Services)

Worley

Pune, Maharashtra

Global role as part of the WES People organization, responsible for ensuring accurate and timely delivery of all boarding (Onboarding, Offboarding, People Master Data Management) processes to respective Worley Markets by partnerin...