Job Title: Tele calling Team leader
Job Type: Debt Recovery
Industry: Banking & Financial Services Collections
Product ALL
Location #CG ROAD Ahmedabad
Purpose of the Job:
Telecalling Team Leader is responsible for the day-to-day operations on the Tele Calling Floor. This role is required high level of customer orientation, persuasion and negotiation skills, a problem-solving attitude to work with customers to resolve their debts and collect the payments.
Duties & Responsibilities:
Interacting with customers over phone for
understanding reasons for late payment who are not getting resolved from the Tele Caller.
Drive daily DRR and different strategies as per the process.
Track DRR target against actual... View More