AddressExperienced Telecaller (Tamil)
Job Types: Full-time
Salary: ₹10,000.00 – ₹16,000 per month
Additional Compensation based on Performance
Job opportunity for Telecaller Executive at Biztechnovations Private Limited.
Timings: 9:30 am to 5:30 pm
Eligibility criteria:
Graduate / Undergraduate
Experience : 2 Years and above in Voice process and work towards conversions.
Language: Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)
Location : Coimbatore
Must be able to join immediately.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call Centre database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Requirements and skills
Previous experience in a TELE CALLER role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively.
MS Office skills
Benefits:
Commuter assistance
JOB FEATURES
Job Category
Call Center
