Technical Manager - Engineering And Integration

About Roche Informatics

In Roche Informatics, we build on Roche's 125-year history as one of the world's largest biotech companies, globally recognized for providing transformative innovative solutions across major disease areas. We combine human capabilities with cutting-edge technological innovations to do now what our patients need next. Our commitment to our patients' needs motivates us to deliver technology that evolves the practice of medicine.

Be part of our inclusive team at Roche Informatics, where we're driven by a shared passion for technological novelties and optimal IT solutions. 

You are looking for a company where you have the opportunity to pursue your interests across functions and geographies.

Mission

As a Team Lead you will focus on the capabilities development of your team members that align with the vision. You will encourage your team to self-define their career journey and seek ways to enable development opportunities in the direction of the journey. You will have an understanding of the roles within your section to provide mentorship when needed.

What you’ll be working on / Your key responsibilities

Product Development, Integration & Engineering builds excellence and mastery in innovative software product development capabilities.

You provide all software development and Integration expertise and technology leadership required across multiple business and foundational domains to leverage technology for improved patient outcomes. You provide rapid prototyping techniques, technology consulting, and advisory to solve particular software solution problems.

You will continue developing best in class engineering craftsmanship, multiskilled, with experience in scalable on-premise and cloud architectures, modern design patterns, adoption of metrics and industry standards. Your area is the source of expertise for software products related decisions supporting Roche's ambitions.

Your responsibilities as Team Lead are summarized in the following points:

STAKEHOLDER MANAGEMENT AND PARTNERING

• Engage with business and technology stakeholders understanding requirements.

• Understand the current and future needs of the internal customers  in order to develop the strategic direction of the Product Development, Integration and Engineering department  along with leadership by exploring and implementing new strategic capabilities to stay “evergreen”

• Ensure that resources are available for the demand intake process in order to meet stakeholder needs and priorities

• Create reports and dashboards on KPIs in the Product Development, Integration and Engineering area and review with key stakeholders.

LEADERSHIP AND INFLUENCE

• People Management and Coaching

  
  

  • Evaluate, promote, coach, and develop team members

  • Seek, evaluate, and act on feedback on team members

  • Lead team in design, development and optimize applications and data integration processes across disparate systems

  • Create an environment in which team members thrive on stretch goals.

  • Work in an Agile delivery model overseeing team's agile delivery metrics and optimizing delivery lead times.

• Technical Leadership

  
  

  • Lead team in design, development and optimizing application and Integration processes across disparate systems

  • Engage with business and technology stakeholders understanding requirements in the Software Engineering, System Analysis  and Integration area.

  • Lead, guide and manage a global team of developers producing development artifacts, documents and best practices.

  •  Deliver operational excellence - resolving incident tickets, reducing mean time to resolve, root cause analysis on major incidents and creating-executing operational improvement plans on a quarter to quarter basis.

• Resource and Portfolio Management

  
  

  • Co-create and maintain strategy and workforce planning to define and build up the right capabilities and equip people with the skills, tools, and standard approaches to deliver functional excellence

  • May serve as a squad member to tackle “real work” on business opportunities as any other chapter member

  • Allocate talent to different roles in squads and ensure that they are deployed to value-creation opportunities

  • Monitor, analyze, and improve the demand intake process to optimize effective people mobilization of both FTE and external workforce

• Capability and Practice Development

  
  

  • Foster an environment where standards and best practices are developed and shared

  • Responsible for implementation and adherence to Catalyst’s guidelines, frameworks, and practices

  •  Research industry trends and upkeep knowledge and expertise in this area and new technologies like No Code automations, Machine Learning and AI.

Your qualifications and experience:

• Should have 10+ years IT industry experience and 7+ years of IT Engineering development and operations experience.

• Must have 3+ years of experience in directly managing developers/DevOps Engineers.

• Hands on experience in Integration and automations tools like Mulesoft

• Hands on experience as DevOps Engineer

• Hands on experience as Developer for Outsystems, SNOW, Salesforce, Veeva, Workday

• Knowledge of SaaS applications like Salesforce, SNOW, Workday, etc. is a plus.

• Strong documentation, analytical and problem-solving skills.

• Excellent interpersonal, verbal, articulation and written skills and the ability to interact with various stakeholders, cross functional teams and international.

• Exhibits servant and creative leadership (VACC) behavior

• Exhibits a Lean-Agile Mindset

• Demonstrated experience building high-performing teams

• Have a keen IT market focus: you are passionate about major trends for the specific discipline

• Demonstrates an executive presence, strong business acumen, ability to navigate ambiguity and manage complexity

• Manages risks progressively and in a way that leads to opportunity

• Enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries.

• Ability to empower teams and individuals to act autonomously and hold them accountable.

• Exhibits intellectual curiosity and integrity and has a strong passion for innovation

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.