Responsibilities
- With a high degree of expertise and independence, Installs, configures, and tests and maintains operating systems, application software, and system management tools
- Supports internal and external software products
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Designs enhancements, updates, and programming changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools
- Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution
- Writes and executes complete testing plans, protocols, and documentation for assigned portion of application; identifies and debugs, and creates solutions for issues with code and integration into application architecture
- Leads a project team of other software Systems Engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned systems portion or subsystem
- Collaborates and communicates with management, internal, and outsourced development partners regarding software systems design status, project progress, and issue resolution
- Represents the software Systems Engineering team for all phases of larger and more-complex development projects. Provides guidance and mentoring to less- experienced staff members
- Provides guidance and mentoring to less- experienced staff members
Knowledge & Skills
- Strong technical knowledge of complex software systems, including enterprise, middleware, firmware, and embedded systems
- Adept at collecting and analyzing input from multiple sources (customers, sales, engineering, marketing, competitor, and management)
- Significant experience in software development, Systems Engineering, software product management
- Ability to understand and deal well with rapid development cycles and remain flexible in the face of uncertainty
- Expertise in multiple software systems design tools and languages
- Strong analytical and problem solving skills
- Designing software systems running on multiple platform types
- Software systems testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools
- Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels
Scope & Impact
- Decisions and actions typically impact multiple departments and may have downstream repercussions lasting multiple weeks
- Advises various internal, partner, and customer teams on the needs and requirements of target markets
- Works closely with architects and technology leads, directly engaging with internal and external software development teams
Complexity
- Moderate: Some senior management interface; frequent cross-functional/cross-organizational interaction on execution of tactics
- Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project.
- Leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution.
Education & Experience
- Bachelor's degree in relevant area or demonstrated competence. Typically 4-6 years of General/owner experience.
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