Designation: L2 Engineer – Server Level Support
No. of Positions: 4 – 5
Department: Technical
Location: Bangalore
Educational qualifications: Graduate/MBA/B.E (Knowledge in IT Field)
Experience: 3 – 5 years (Relevant Experience as Server Engineer )
Key Technical skills:
- Windows Administration preferably Windows server.
- Hands on experience on Active directory, DNS, DHCP, IIS, Antivirus, etc.
- Knowledge of MS Exchange.
Job profile:
- Providing L2 technical support to respective L1 engineers with defined SLAs.
- Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server.
- L2 Support for troubleshooting of server hardware and Operating system related issues.
- Maintaining define policies and security rights over Active Directories (Forest and Domain, Trust relationship, Group policy (in depth), File replication Services, DNS, Client authentication, Certificate (PKI infrastructure).
- Responsible for testing and upgrading windows patches on regular basis.
- Daily/ weekly/ monthly network and server health Infra related MIS reports.
- Monitoring & Management of Backup Application.
- Implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server and Linux environment.
- Good Knowledge about Print Server, File Server and WSUS Server.
- Good Knowledge Backup types, configuration and Management.
- Good Knowledge about Storage management (NAS & SAN ).
Salary Package: As per industry standard