Company

Wipro LimitedSee more

addressAddressChennai, Tamil Nadu
CategoryIT

Job description

  • Chennai, India
  • Tech Hiring
  • 3062137

Job Description

Job Description
  • Maintenance of database of hardware/software maintenance service vendors, suppliers, communication service agencies and any other third party.
  • Service calls for maintenance and warranty vendors will be logged properly to track Vendor SLA
  • Coordinate, escalate and follow up calls as and when necessary.
  • Maintaining database of the various vendors with details like contact person, telephone numbers,
  • Escalation matrix, response time and resolution time commitments etc.
  • Logging calls with vendors
  • Coordinating with the vendors to get the problems resolved.
  • Escalating problems, if required
  • Driving the vendor and technical team for the detailed Root cause analysis
Required Skills
  • Review of daily/weekly/monthly checklist
  • Event log analysis at regular interval for maintaining the integrity of servers.
  • Repeat Incident / Alert Analysis
  • Managing / reconfiguring of DHCP scopes and reservations
  • Managing / reconfiguring of DNS
  • System State backup
  • Managing / reconfiguring terminal services, cluster services, file servers, CA Servers & KMS
  • Necessary support for restoration or drill
  • Preparation of MIR for Major Incidents
  • Reinstallations raise due to incidents.
  • Vendor coordination
  • Incident / Request Fulfillment / Change management
  • Managing and Review Server Inventory.
  • Managing KMS and Terminal server
  • Managing Virtual Machine Settings
  • Allocating more memory, additional CPU, NIC
  • Creating Virtual Machine Snapshots
  • Template Management
  • Apply a Snapshot and Rename a Snapshot
  • Delete a Snapshot and Delete a Snapshot Subtree
  • Revert a Snapshot
  • Provisioning of new VM from template
  • Configuring Network on VMs and VLAN Tagging
  • New Data store Creation
  • Virtual machine migration
  • New vSwitch Creation
  • Adding users to Hypervisor console
  • Hypervisor Log file administration
  • Hypervisor System accounting and Security
  • CR Document Preparation
  • Multipathing configuration
  • Managing / reconfiguring terminal services, cluster services, file servers
  • Necessary support for restoration or drill
  • Reinstallations raise due to incidents.
  • Preparation of MIS for Major Incidents
  • Incident / Request Fulfilment / Change management
  • HCI hosts addition & cluster expansion.
  • Maintaining Active Directory, DHCP, DNS, Group Policy
  • Backup Management of vCenters & VMWare appliances
  • Monthly patch management & Vulnerability closure
Windows Server Admin

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Refer code: 975680. Wipro Limited - The previous day - 2024-03-25 23:07

Wipro Limited

Chennai, Tamil Nadu
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