AddressAssistant Manager - Insurance Product
Responsibilities:
Analyzing Requirements from the Sales Team:
- Collaborate closely with the sales team to understand their needs and expectations regarding Insurance Products.
- Identify key features, functionalities, and any specific customer requests communicated by the sales team.
- Thoroughly document these requirements to serve as a foundation for product development and ensure alignment with customer expectations.
Conceptualizing the Product:
- Utilize gathered requirements to envision the Insurance Product.
- Consider the target audience, prevailing market trends, and competitive landscape during the conceptualization phase.
- Develop high-level product concepts, outlining potential features, user experience considerations, and overall value proposition to address customer needs effectively.
Coordinating with the Insurance Company on Product and Pricing:
- Engage proactively with the insurance company to align on the product offering, leveraging the insights gained from conceptualization and sales team collaboration.
- Facilitate discussions on pricing models, coverage details, and regulatory considerations to ensure compliance and competitiveness.
- Ensure that the finalized product meets all legal and regulatory requirements, fostering a mutually beneficial partnership with the insurance company.
Analyzing Enrollment Data and Claims Data:
- Delve into enrollment data to gain insights into customer behavior, identifying patterns such as peak enrollment periods and common demographic characteristics.
- Analyze claims data meticulously to evaluate the effectiveness of the Insurance Product, examining trends, cost patterns, and areas for improvement.
- Utilize data-driven insights to refine existing products, optimize coverage offerings, and enhance overall customer satisfaction.
- These responsibilities encompass a comprehensive approach to Insurance Product management, focusing on collaboration, innovation, and data-driven decision-making to deliver competitive and customer-centric insurance solutions.
