JOB PURPOSE
To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies
ORGANISATION CHART
Project Head-Operation Head-Zonal Head-Circle In charge-Supervisor
Key Accountabilities
Accountabilities
Key Performance Indicators
- Facilitate outsourced agencies in their identified areas of operations
- Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies
- Steer consumer interactions and enable quick resolutions of technical issues / grievances
- Go-Live of Smart Meters as per timeline
- Quality Checks
External - Roles you need to interact with outside the organization to enable success in your day to day work
Outsourced agencies, consumers
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
Zonal Heads, Supervisors, Stores Team
FINANCIAL DIMENSIONS
Other Dimensions
Coordinate with all departments on behalf of Head-Projects, Government departments etc.,
Education Qualifications
ITI-Diploma-Electrical
Relevant Experience
7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)
COMPETENCIES
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking
- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship
Skills: Networking, strategic orientation , Capability Building, Entrepreneurship, Technical Support, Quality Check, consumer interaction , grievance resolution, social awareness
Experience: 7.00-10.00 Years