Standard -Customer Support Manager New Test

Position Summary with Job Responsibilities

This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network

Education

B.E. / B.Tech - Mechanical Engineering / Automobile Engineering

Work Experience

1. 5 - 7 Years

2. Experience in Automobile Industry

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

Strong analytical and Problem solving skills

2. Customer Focus

Sales & Marketing skills

Interpersonal Skill

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